Four members of the CXC management team participated in an executive leadership programme held in Miami from 6-10 June. Dr Carol Granston, Pro Registrar; Dr Yolande Wright, Senior Assistant Registrar, Examinations Development and Production Division; Mrs Sharon Armstrong‐Mullah, Senior Assistant Registrar, Finance and Office Management; and Mr Kemaul Persaud, Director of Corporate Services attended the four-day training programme.

The aim of the conference was to equip leaders with the necessary tools for becoming better leaders, provide knowledge supporting the difference between leadership and management, and understanding of risk management and its impact on a business.

Mrs Deborah Currency-Hunte, Senior Assistant Registrar, Human Resources at CXC said the programme achieved its objectives in the following manner:

• It enabled CXC leaders to improve their skills in strategic and timely decision making in today’s complex and dynamic environment. It looked at Emerging Disruptive forces and its impact on organisational strategy.
• It helped CXC leaders strengthen their skills in creating successful transformations and mange in a changing environment. It introduced concepts of strategies for Leading Transition. Managing during a changing environment.  “The art of leadership is about a new way of being.  It is a rethinking of what we do.  Speak possibility. Look for shining eyes. Enroll every voice in the vision. Lead by making others powerful.”
• It provided CXC leaders with quantitative self-assessment measures and individualised feedback to create strategies for growth and improvement. This is an on- going personal development for managers
• It offered CXC leaders the opportunity to interact with and learn from successful practitioners.
• It provided individual coaching and debriefing opportunities for each participant.

Risk Management was another key area of the programme, according to Currency-Hunte. “This is an area where the benefits to CXC will be reaped in the short term. From the course templates that were distributed it will assist in strengthening our risk management systems and policies.” In this regard, she noted that the three key areas for risk management at CXC are risk identification, establishing risk appetite, and executing effective risk management.