The Query and Review Process

The Caribbean Examinations Council® (CXC®) provides valid and reliable examinations and certificates of international repute for students of all ages, abilities and interests. However, we understand that at times, candidates may have questions about the grades they received.

If you attended your examination but received “Absent”, you may submit a Query to have this result investigated. Candidates are not required to pay for this service. Queries may be submitted through schools for in-school candidates or through the Ministry of Education for private candidates.

“Ungraded” indicates that an SBA, multiple choice paper or supporting documents were not submitted on behalf of a candidate. You may submit a Query to have this result investigated. Candidates are not required to pay for this service. Queries may be submitted through schools for in-school candidates or through the Ministry of Education for private candidates.

If you have questions about the grade you received and would like to have a script reviewed, you may submit a request for a “Script Review”. Please note that a review of your script may result in your overall Grade either increasing or remaining the same. If your review results in an increase in your overall grade, you will be refunded the review fee. Reviews may be submitted through schools for in-school candidates or through the Ministry of Education for private candidates. The cost per review has been reduced by 50 per cent to USD$15.00. Kindly note that all candidates who have previously paid the full review price of USD$30 will be refunded USD$15.00.

Candidates should note that the deadline for the submission of Queries and Review requests has been extended to Friday, 6 November 2020.

Apply for a Review Here or a Query Here