The Human Resource Division aims to support and facilitate achievement of all the strategic goals of the Caribbean Examinations Council. In support of the Council’s mission, the HR Division seeks to attract, recruit, develop and retain high quality staff who will deliver world class products and services in a cost effective manner to meet the current and future needs of stakeholders.
The Divisions core processes include, preparation of human resource plan; recruitment and selection of staff; performance management and staff competencies; staff development; management of compensations and benefits; and the management of employee and labour relations.
The Human Resource Division was first established as a subdivision of the Administration Division. The primary focus was to address issues of concern and working conditions faced by staff. In 1981, a retreat day was arranged to enable staff the opportunity to voice issues of concern. In 1990, the Council realized there were high levels of separations and the need for a division that would deal strictly with staff matters pertaining to recruitment; conditions of service; medical benefits and health and safety.
The Personnel Division was renamed the Human Resources Division in 2009.
Heads of Division include:
| Year | HOD |
|---|---|
| 1983 | Miss Esther Burrowes (Personnel/Office Management) |
| 1990-1992 | Mr Colin Kirton, Personnel |
| 1992-1995 | Mr Arni Walters, Personnel |
| 1995-1996 | Miss Catherine Gordon, Personnel |
| 1997-2003 | Miss Patricia King (OIC, Personnel) |
| 2003-2011 | Mrs Donna Walker, Personnel |
| 2011-2015 | Mr Verieux Mourillon, Human Resource |
| 2015-2020 | Mrs Deborah Currency-Hunte, Human Resource |
| 2020-2023 | Mrs Roslyn Harewood-Blackman, Human Resource (Acting) |
| 2023-Present | Mrs Lilian Polydore-Williams, Senior Manager, People, Culture and Change |
Role and Function of the Human Resource Division
The Human Resource Division, (HR) aims to support and facilitate achievement of all the strategic goals of the Caribbean Examinations Council, CXC; more specifically:
To deliver an enhanced stakeholder experience through investment in the right people, consistent use of technology and adherence to quality standards.
In supporting the mission of the CXC, the HR Division seeks to attract, recruit, develop and retain high quality staff who will deliver world class products and services in a cost effective manner to meet current and future needs of stakeholders.
The Division’s work is conducted through six (6) core processes as outlined in Figure 1. below: